Terms & Conditions

Terms and Conditions

Effective Date: 13 March, 2025

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1. Acceptance of Terms

By engaging our services, you agree to these Terms and Conditions. If you have any concerns or do not agree, please do not use our services.

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2. Services Provided

We assist employers with registering with State payroll tax agencies. We advise on and assist with setting up and maintaining these accounts in the business’s payroll platform but are not responsible for the maintenance, accuracy, or on-time submission of required payroll tax forms, payments, or compliance with tax regulations or labor laws. Our role is to facilitate the process, but final responsibility for compliance remains with the client. We do not provide legal or tax advice.

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3. Client Responsibilities

You agree to provide accurate, complete, and timely information as required for service completion. We are not responsible for errors resulting from incorrect or incomplete information provided by you.

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4. Authorization to Act on Your Behalf

By using our services, you authorize us to submit registrations and communicate with state agencies on your behalf. With separate consent and payment, we may enter data into payroll systems as an additional service. You acknowledge that we do not control state processing times or agency decisions.

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5. No Guarantees on Processing Times

We strive to complete our work efficiently; however, state agencies determine processing times. We are not responsible for delays caused by government entities, third-party vendors, or other external factors beyond our control.

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6. Non-Refundable Services

Once service has begun, payments are non-refundable. If you fail to provide required information or do not respond to requests within a reasonable timeframe, we reserve the right to close your case without refund.

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7. Data Retention and Deletion

We retain client data for up to one year after final service completion. If you request earlier deletion, we will comply after all outstanding services are completed. We do not retain data indefinitely and are not responsible for maintaining records beyond our retention period.

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8. Data Security and Privacy

We take reasonable measures to protect your sensitive information. We do not store or transmit data using unsecured methods. However, we cannot guarantee absolute security and are not liable for breaches beyond our control.

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9. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages arising from service use. Our total liability under any claim shall not exceed the fees paid for the specific service in question.

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10. Dispute Resolution

Any disputes shall be resolved through binding arbitration in accordance with the laws of the State of California. Clients waive the right to participate in class-action lawsuits.

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11. Changes to Terms

We may update these Terms and Conditions at any time. Continued use of our services constitutes acceptance of any changes.

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12. Contact Information

For questions or concerns, please contact us at support@tax-edriver.com.

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We look forward to working with you!